Guide on How to Solve Err_Connection_Reset & Its Causes

Apa Itu ERR_CONNECTION_RESET?

ERR_CONNECTION_RESET is an error message that appears when the connection between the user's browser and the server is lost. This error causes the data flow to stop abruptly.




This error message is also a sign that there is an interruption in the internet connection you are connected to, making the website you want to access unreachable.

As a Chrome browser user, you may have encountered the ERR_CONNECTION_RESET error message. However, this can also happen with other browsers.

But why does this error occur? Let's take a look at the various causes of ERR_CONNECTION_RESET.

Penyebab ERR_CONNECTION_RESET

Some common causes of ERR_CONNECTION_RESET are:

  • Local network or Wi-Fi is disrupted. If there is interference with the Wi-Fi connection, such as a weak or interrupted signal, the error message "Err_Connection_Reset" may appear..
  • Website hosting server problem. For example, due to excessive server load, electrical interference on the physical server, to improper server configuration.
  • Website blocked by ISP. Some Internet Service Providers (ISPs) may block access to certain websites.
  • Full or corrupted browser cache and cookies. Corrupted browser cache and cookies can also cause ERR_CONNECTION_RESET.
  • Firewall or security software blocks necessary connections. Despite their purpose of protecting your device, firewalls or security software such as antivirus can sometimes mistakenly block connections that are actually safe..
  • Problems with VPN settings. The VPN in use may be causing network conflicts resulting in a connection reset error.
  • Incompatible device drivers. Driver errors can cause disruptions in network communication between your device and the network, resulting in connection interruptions, loss of data packets, or incorrect network configuration..
  • TCP/IP settings need to be reconfigured. Configuring TCP/IP can help you adjust some parameters that will optimize your network and minimize the occurrence of connection reset errors. Problems with DNS. Unstable or problematic DNS (Domain Name System) can cause the error message ERR_CONNECTION_RESET
  • Inappropriate proxy configuration.

By understanding the various causes of the ERR_CONNECTION_RESET error, you can estimate the most appropriate solution to resolve it.

How to Solve Err_Connection_Reset (9 Steps)

You don't have to have technical skills to fix ERR_CONNECTION_RESET error.

Here's how to solve ERR_CONNECTION_RESET that you can try:

1. Check Network and Wi-Fi Connections

ERR_CONNECTION_RESET can occur due to problems with your internet or Wi-Fi connection. By checking the connection, you can ascertain if there are any interruptions or errors in your internet connection.


Here's how to check and troubleshoot your internet connection and Wi-Fi:

  1. Make sure your internet connection is stable and there are no issues with your local network or Wi-Fi.
  2. Check the physical network cable and make sure everything is well connected.
  3. If using Wi-Fi, ensure that the Wi-Fi signal is strong and there is no significant interference.
  4. If necessary, restart the router or modem to restart the connection.

If this doesn't fix ERR_CONNECTION_RESET, let's move on to the next step.

2. Clear Browser Cache

A browser cache that builds up and is rarely cleared can affect your internet connection, causing your browser to fail to load websites.

Therefore, you need to clear your browser's cache and cookies.

Here are the steps to clear the cache in Google Chrome:

  1. Go to your Google Chrome browser settings, click on the three-dot icon in the top right corner and select Settings.
  2. Masuk ke menu Privacy and Security.
  3. Search option Delete the search data.
  4. Check the Images and cache files and Cookies and other site data options.
  5. Set the time range to All time or the time period you want
  6. Click the Clear data button to clear cache and cookies.
  7. Afterward, restart your browser.

As an FYI, apart from deleting cache and cookies, you can also delete your browsing data (History).

3. Temporarily Disable Firewall or Antivirus

Sometimes, a firewall or antivirus may block the connection causing ERR_CONNECTION_RESET.

By temporarily disabling your firewall or antivirus, you can test whether the error is connection-related, or related to a security issue with the website you're trying to access.

In general, here's how to disable firewalls:

  1. Open your firewall or antivirus settings.
  2. Look for the option to disable the firewall or antivirus. It's usually in a menu like Update & Security, or System Settings.
  3. Temporarily disable firewall or antivirus.
  4. Restart your computer and try accessing the website again.


After trying to fix ERR_CONNECTION_RESET above, don't forget to enable your firewall and antivirus software again.

That's because both antivirus and firewalls are important layers of security that will ensure your system stays safe

 

4. Check your VPN

If you are using a VPN (Virtual Private Network), ERR_CONNECTION_RESET may occur due to several reasons, such as improper configuration, conflicts with firewalls, and VPN server problems.

Here's how to solve ERR_CONNECTION_RESET due to VPN:

  1. Open the VPN settings on your device.
  2. Check your VPN settings and connection.
  3. Make sure there are no issues with the VPN connection or improper configuration.
  4. If necessary, temporarily turn off your VPN and try accessing the website again.

If the ERR_CONNECTION_RESET issue is resolved after turning off the VPN, it means that your VPN connection is indeed problematic. For more details, please contact your VPN provider for a more detailed solution.


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