You can access the hosting and webmail Control Panel with the URL below:
1) cPanel URL (default login details can be obtained from the Welcome Email sent to the email address registered at the time of hosting registration)
2) Webmail URL (For more details can be seen from cPanel)
Perhaps some firewalls have blocked Port 2096 which is needed to access Web Mail for linux hosting. Please ask your firewall administrator for access to Port 2096.