When you experience Microsoft Outlook always asking for password authentication, it can be caused by a configuration that needs to be set, or because the password is invalid on the system. Therefore, we have divided this guide into three parts as follows.
1. Configure Outlook if you are using Gmail.
2. Configure Outlook if you are using Mail Hosting.
3. Delete the Protect folder on your computer.
Step 1 Outlook Configuration When Using Gmail
Please perform the following steps if you are using email from Google Mail (Gmail) service provider.
1. Sign in to your Gmail account.
2. Click the Settings button at the top right of the page.
3. Click tombol See all settings.
4. Select the Forwarding and POP/IMAP tab.
5. Change the POP download status to Enable Pop for all mail. Next, change the status in the IMAP access section to Enable IMAP.
6. Click the Save Changes button at the bottom to save the configuration.
7. Click on the profile menu at the top right of the page, then click on the Manage your Google Account button.
8. Type "Less secure app access" in the search bar at the top, then click on the search results displayed.
9. Change the configuration to ON like the following example.
10. Press the navigation key again.
11. Scroll down to the Signing in to Google section. Make sure the following two states remain Off.
This configuration change will help your Microsoft Outlook not ask for password authentication constantly.
Step 2 Outlook Configuration If You're Using Mail Hosting
Please follow these steps if you are using Mail Hosting services.
1. Login to the Niagahoster Member Area. Select the Your Services menu on the left, then click the Hosting submenu.
2. Click the Manage Hosting button on your active hosting plan.
3. Open the cPanel tab, then click the Email Account menu.
4. You will be redirected to the cPanel page as shown below. Click the Manage button on your email account.
5. Enter the new password for your email account.
6. Scroll to the bottom, then click the Update Email Settings button.
7. Log in to your Microsoft Outlook application. Click on the File menu at the top.
8. Select the Account Settings configuration.
9. Select your email account then re-enter the password and press the Next button.
The password you have updated in this Outlook configuration will prevent the application from constantly asking for the password again.
Step 3 Delete Folder Protect on Computer
Finally, you can delete the folder called protect that is located in Drive C on your computer.
1. Open File Explorer on your Windows. Go to Drive C, then open the Users folder.
2. Open the folder of your computer user name.
3. Click on the View tool at the top, then navigate to the Show menu, and click on the Hidden items sub menu. Take a look at the example below.
4. The files hidden by the system will be displayed. Please open the AppData folder.
5. Open the roaming Folder.
6. Open the Microsoft folder.
7. Deleted the Protect folder
Once the Protect folder has been removed, please reopen the Microsoft Outlook application. Generally, you will not encounter the problem that Outlook always asks for password authentication.