For domain pointing you can use the Managed DNS menu in the customer area account at billing.exabytes.co.id. Managed DNS makes it easy for you to manage your domain and this menu can also add a hosting record that is used to point your domain mail server to a specific address.
But if you find problems when you want to do Managed DNS in the customer area, when you click Add New Zone then there is a statement like The selection zone is already taken, for example:
Import DNS
So for this matter you can confirm in advance to our Support team via open ticket in your customer area or you can also confirm via email at the address support@exabytes.co.id so that we help first from the system to do Import DNS.
For our contact you can contact below, as follows: