Changing the Name Server in the Customer Area

To change the Name Server in the Customer Area, please follow these steps.


1. Login to the customer area first. If you have forgotten your password, please use the forgot password feature.


2. After successfully logging in, click Domains then select My Domains at the top.



3. Select the domain name to change the NS (Name Server), then click the screwdriver image.



4. When the domain settings are open, you can see on the left side of the panel. In the Manage section then select Name Servers.



5. Then fill in the name server you want.



The example above is our name server :

dns1-parking.masterweb.com

dns2-parking.masterweb.com


6. This name server change usually takes up to the next few hours. Approximately 2-4 hours. If you feel it's taking too long, please contact our support team via livechat at www.exabytes.co.id or email at support@exabytes.co.id

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