Domain Name FAQ

1) What is a domain name?

A domain name is a unique name that identifies an Internet site. It allows Domain Name System (DNS) computers to identify websites when Internet users search for them. For example:

2) Why should I get a domain name?

Domain names are necessary so that people can find sites on the World Wide Web quickly and easily. It is an important tool to introduce a business to the public; businesses often register domains to protect them from cyber squatting or unauthorized use.

3) What are the general requirements for registering a domain name?

Domain names can only contain characters from A to Z, 0 - 9;

Domain names may contain "hyphen / -" but may not begin or end with a hyphen;

Spaces and special characters, such as question marks (?), exclamation points (!), and underscores (_) are never allowed;

All domains must have at least 2 name servers and IPs registered at all times;

Domain names cannot have hyphens as the 3rd and 4th characters (reserved for multilingual domain registration for example:

The information provided in the domain name registration application is true, correct, current and complete;

The domain owner should always update the Whois information of the domain information.

4) What domain suffixes does Exabytes offer?

You can register domain suffixes through Exabytes as listed here.

For MY clients: here
For US clients: here
For SG clients: here
For ID clients: here

5) How much does a domain name cost?

You can refer to the pricing table for more information and find out our promotions if any.

6) How do I determine if a domain name is available or not?

You can check availability when you try to register a domain at "Get your domain now" on our site, if the name is still available, the system will automatically prompt to the next step. You can also check the availability of domains with other extensions. If the domain name is already taken, type in a new name and search again.

7) If I've registered the wrong domain name through Exabytes, what should I do?

Registration fees are non-refundable. You will become the domain owner for the fiscal year. You may need to re-register for the correct domain name by submitting your domain registration order again.

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