For Linux VPS users, you can use the Reinstall OS / Reinstall operating system feature independently. You can do it yourself. First, make sure you have SolusVM login access.
The solusvm portal can be accessed here : Solusvm Portal
To get a username and password, please request to support by sending an email to support@exabytes.co.id via the primary email previously registered. Keep in mind that the username and password for Solusvm are different from your customer area username and password.
If you already get a username and password, you can immediately login using the data provided. Make sure not to get the wrong password / username more than 3x. Because you can get blocked.
After successfully logging in, there will be information from your Linux VPS on the main screen after login. To reinstall, go to the Control menu on the same page, then click Reinstall.
Select which distro you will choose for the reinstall service. The list of available OSes, including :
If so, click Reinstall and wait approximately 5~10 minutes.
When the reinstallation process is complete, you can immediately log in with the username and password that has been set by the system on the Reinstall page.