How to Get rid of default spam filtering rules and Add Trusted Sender from Smartermail

Below are the default values that have been defined in our mail server:

Weight 10: Subject Prefix with Text SPAM-LOW:

Weight 20: Subject Prefix with Text SPAM-MED:

Weight 30: Move to Junk E-Mail Folder

Please note that emails that go to the Junk E-Mail folder cannot be downloaded for Outlook, Thunderbird, etc. and can only be downloaded from SmarterMail Inboxes that go to your client's Inbox or Spam folder.

If you want to receive all valid emails or spam, then in the Settings system and set up filtering rules your Client email will categorize it.


Therefore in our Smarter Mail, you can override the default spam filtering according to your configuration and you can add email addresses from senders to bypass filtering rules and greylisting.

1. Log in to webmail,

2. Click on Settings> Filtering> Spam Filtering.

3. On the Options tab > select Override spam settings for this account.

4. The settings will automatically appear, then click the Actions tab.

5. You can configure the spam settings in this section. For example, you can select Spam for weight more than 30 with "Delete Messages" or "Move to Junk E-Mail Folder".

6. In addition, if you have an email sender account that is trusted to bypass filtering rules and Greylisting, you can click on My Settings> Trusted Senders

to add a trusted sender's email address

7. Example as below.

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