Resource Limit Alert

Pada paket Shared Hosting, resource limits ditetapkan oleh CloudLinux LVE (Lightweight Virtual Environment ).

(To view your hostingresource limits, please login to your cPanel ( https://namadomain.com/cpanel )

Resource limits that are available for inspection:

  • CPU Usage

  • Physical Memory Usage 

  • Entry Processes 

  • Number of Processes       

  • IOPS 

  • I/O Usage


CPU Usage : 100%


Cpu usage is one of the indicators of website loading speed.

Hitting 100% CPU Usage will cause your site to slow down to below 100% CPU Usage.

No error will be displayed due to reaching the CPU Usage limit.

Physical Memory Usage : Based on package 

Physical Memory depends on your subscription plan.

"508 Resource Limit Reached" or "500 Internal Server Error" may be displayed if the Physical Memory Usage limit is reached.


Entry Processes : 20

Entry Processes is the number of concurrent Apache connections that a website can sustain.

The word 'concurrent' refers to processes that occur at the same time.

You can have hundreds or thousands of connections but it is unlikely to have all connections performing tasks simultaneously.

Reaching this limit generally indicates that the site is adversely affected by bots and crawlers.

"503 Service Temporarily Unavailable" will be displayed to press Process Entry.


Number of Processes : 100

Number of Processes refers to the total number of active processes allowed in a domain.

The service below is an example of the process:    

  • HTTPD (cookie situs web) 

  • PHP prose

  • SMTP/IMAP/Kirim emaill

Reaching this limit will require one process to be terminated so that the next process can be generated.

Apache error 500 or 503 will be displayed due to reaching the Number of Processes limit.


IOPS : 1024

IOPS refers to Input/Output per second. This resource limits the total number of read or write operations per second.

This limit is usually not reached because other resources will be reached before the IOPS is reached. If successful, the operation will be put into the queue for the next operation after the current operation ends.

One indicator is the slow loading of web pages.


I/O Usage : Based on package

I/O usage refers to Input and Output. I/O usage refers to the work done by the drive to read and write data.

Reaching this limit will cause the website to slow down (but still be available) until usage decreases.

Domain names hosted on the same account share the same resources. As such, other domain names in the same account will be affected if one domain has reached its limit.


Steps to check and resolve Resource Limit Alert


Step 1: Check usage and limits


Log in to the hosting control panel (cPanel) via https://namadomain.com/cpanel or https://servername:2083 to view the current resource usage in the Statistics section.

Login credentials have been sent along with the Welcome email. If you did not receive the Welcome email, please submit a case to our support and request a reset of the login credentials.

Please note that case submissions must be made via the main email.


To ensure resource usage does not reach its limit, it is important to conduct regular monitoring for early prevention methods.


Step 2: Correct excessive resource use


Error 508

Even if the above error appears, you can access cPanel with the server name link https://servername:2083 to disable or modify the script that is causing the overuse.


Step 3: Errors (500, 503 and 508)

Issues delayed a few minutes

Please check the running process or contact our support for further assistance.


Issues delayed a few seconds

Please check the resource usage in cPanel by clicking CPU and Concurrent Connection Usage via cPanel. You may just find out that resources have reached their limit.


Step 4: Problem Solving Section

  • Recent site updates
    • Check for recent updates that may affect usage rates.
  • New plugins/themes
    • Changes will not take effect immediately. Allow 1 to 2 hours before accessing the page again.
  • Increased site traffic
    • Open Awstats in cPanel to monitor visits. A review of the current plan can be done with the customer service team for plan upgrades.
  • Website Optimization
    • Can use tools like Google Page Speed, GTmetrix and Pingdom.


If the above does not resolve the issue, please submit a case to our support for further assistance.


Checking Process via SSH/command


Please contact our support to enable SSH access.


Command  top -c 

This command lets you check the processes that are consuming your resources.

It identifies the number of tasks and whether they are running, asleep, or have stopped.

If the process is generated by a script, the simplest way to disable the use of this script is to rename it. OR

Anda dapat membuat catatan Tolak dari semua di file .htaccess tempat skrip masalah berada. 







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