Dear Customer
Regarding email credits in Sendgrid, as informed on the official sendgrid page:https://docs.sendgrid.com/ui/account-and-settings/billing
For sendgrid email credits will be recycled at the beginning of each month on the 1st at 15:01 WIB (00:01 PST -8). In other words, these email credits do not follow the billing cycle of the subscription date but follow the provisions of sendgrid above.
If you have any further questions please feel free to contact us via Live Chat, Phone, or Email to support@exabytes.co.id.
Terima kasih