I got an abuse report, what should I do?

When you get an abuse report, you can use this article as a reference guide.

Q : Why did I get an abuse ticket?

A : This is due to a third party report, because there are indications of misuse of the service without your knowledge.

Q : What is the impact if I don't respond or solve the problem?

A : We may suspend your server if there is no response within 5-6 hours during office hours.

Q : What should I do?

A : If you are technically savvy, we ask for your cooperation to check your entire server.

Q : Is there an easier way?

A : Please save your data, then reinstall the server.

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