Linux Server: Mengatasi Agent Offline Acronis Cloud Backup

This guide aims to resolve the Agent experiencing Offline status on Acronis Cloud Backup on Linux Server.

There are several things that affect this, including :

  • Port on closed firewall
  • Installation-level misconfiguration
  • Need to restart the service on Agent

Therefore, if you are using a firewall either CSF or UFW, make sure to add the IPs below to your firewall whitelist.

Then restart the Agent server.

service acronis_mms start
service acronis_mms stop
/opt/acronis/aakore restart

Then refresh 1x to see the latest changes to your Agent server status.

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